Agentic AI
Introduction to Agentic AI What is agentic automation? Agentic automation emerged as a response to the growing need for more flexible, self-directed, and intelligent automation solutions—especially as organizations handle increasingly complex workflows. Traditional, rule-based automation often struggles when scenarios change, exceptions appear, or new integrations are introduced. Agentic automation addresses these challenges by equipping agents with the autonomy to learn, adapt, and make decisions on the fly. Here are some of the key challenges it set out to solve: Limited adaptability of traditional RPA: Early robotic process automation (RPA) solutions typically followed strict, predefined rules. Any process change—like a new user interface layout, an extra approval step, or a change in business logic—would break the existing automation. Agentic automation aims to handle these dynamic elements more gracefully by making robots capable of decision-making and real-tim...